 Background
Different screen resolutions have been taken into account during the design of the web site and so you will find it functions correctly in all resolutions from 800x600 - 1280x1024 pixels. The site is also available in most browsers versions 4 or above (Internet Explorer & Netscape Navigator).
Text Size
Follow these steps to increase or decrease the size of the text on our site.
1. Open the View menu with the mouse or by pressing Alt+V.
2. Select the Text Size option with the mouse or by pressing T.
3. Choose your preferred text size with the mouse or by using the up and down arrow keys and pressing Enter.
The text on our website will now have changed to reflect your choice
Access Keys
Access Keys allow keyboard navigation for users who do not use a mouse or similar pointing devices. They are also useful for all users of the web site as a quick way of navigating the site.
To use the access keys:
press and hold the ‘ALT’ key, then press the character associated followed by the return key.
1 homepage
2 faq's
3 online forms
4 web access guide
5 contact us
6 about us
7 introduction to the scheme
8 what's new
a your benefits and when you can draw them
b booklets and publications
c links
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Accreditations
The council is reviewing the accessibility of the web site for everyone who uses it. We have achieved Level A and intend to achieve Level AA in the near future. In addition we have developed valid CSS (stylesheets to format the page) and mostly use valid HTML 4.01 transitional.
You will notice the ICRA (Internet Content Rating Association) logo appearing on our site. This links to the ICRA website and validates our website as containing ‘safe’ and inoffensive content.
Navigation
The site can be navigated in the following ways:
From the Home Page you can link to main areas using the left-hand main navigation.
The horizontal navigation at the top of each page will allow you to access other areas of the site Home, Do it Online, FAQ's, Interactive Mapping, Access Guide and Contact Us.
Other Developments
In addition to this, we are currently reviewing other accessibility issues that will lead to accreditation from the main accessibility awareness groups.
Other main accessibility features include:
Use of access keys
We provide ‘ALT’ tags for all images on the site
We use PDF (Adobe Acrobat) files for the large documents.
To open PDF files, you must have Adobe® Acrobat® Reader installed:
click this icon to download the software
To open Microsoft Word documents. you can use the Word viewer:
click this icon to download the software
We avoid plugins where possible e.g. Macromedia Shockwave Flash.
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online forms 
